Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up menu will appear. It contains exhaustive info about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.
Video Tutorials
We have an extensive selection of video tutorials demonstrating how to work with our hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't find the answer you searching for, examine our comprehensive FAQ database, which comprises questions asked by real clients and offers real solutions. We constantly "revamp" our Frequently Asked Questions section with new entries so as to embrace all the innovations and new additions to our platform.
Ticketing System
If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can contact our great team of support engineers available 24/7 and ready to assist you with any issue. Each trouble ticket you submit will be replied to within 1 hour (the average ticket response time is just 20 mins), so you will never have to wait a long time to get an answer to your question.