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When will I be invoiced?

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Because we host a number of clients whose payment systems force them to pay using 15 day terms, we generate invoices in advance of their due date. This means that if you pay monthly, you will have a new invoice shortly after the previous bill has been paid.

Please note that you do not need to pay until the invoice is due, and if you have a card on file we will only charge 3 days before the invoice due date.

Generating an invoice in advance also allows you to cancel the service if you no longer need it.

We are working on a system to enable you to determine your own invoice generation dates.

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