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How to set-up email in macOS Sierra

This guide takes you step-by-step through the process of setting up a new email account in macOS Sierra

*Note: This guide defaults to IMAP and SSL

*Note Replace example@example.com with your domain name

Step 1. Launch Mac Mail

Step 2. On the top left side next to the Apple logo click on “Mail” and then “Add Account

Step 3. After that select the option at the bottom “Other Mail Account

Step 4. Fill in the required information in the field.

  • Name: This will be then name that will appear in the “From Field
  • Email Address
  • Password

*If you’ve forgotten your password you can reset it in your Control Panel.

Step 5. Click on “Sign-In

Step 6Server Settings

You will need to fill in your server information at this point which you should have either from our Support Agents or visible on your hosting platform.

  • Username: Your full Email address.
  • Account Type: IMAP.
  • Incoming/Outgoing Mail Server: mail.wwebhost.com or your Cpanel Hostname.

*Ignore the “Unable to verify account name or password” warning message as it is invalid.

Step 7. You will be prompted with two “Server Identity” dialogs, please simply click on “Continue” as these can be ignored.

Step 8. Select Any Apps you would like to use and click on “Done

Futher Settings

There might a possibility that you are unable to send/receive messages due to missing Ports in your overall configuration. This information can be added now that the email is present onto “Mac Mail

Step 9. On the top left of Mac Mail next to the Apple Logo click on “Mail” then click on “Preferences

Step 10. Go to the “Accounts” tab and then click on the right on “Server Settings

Step 11. Fill in the required Server Settings

Firstly untick the options “Automatically manage Connection Settings” for both your Incoming and Outgoing Mail Server.

Under “Incoming Mail Server (IMAP)” click on “Advanced IMAP settings” and fill in the “IMAP Path Prefix” with the word “INBOX“.

Close that window and now fill in the required information under the “Port“, “Authentication” fields.

Incoming Settings

  • Port 993 IMAP (995 for POP3)
  • Use TLS/SSL is ON
  • Authentication is Password

Outgoing Settings

  • Port 465 or 587
  • Use TLS/SSL is ON
  • Authentication is Password

Step 12. Click on “Save” on the bottom left and that is it!

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